Welcome to TEAM Tourism Consulting

TEAM Tourism Consulting is a specialist international tourism consultancy which focusses exclusively on working for tourism destinations, primarily in the fields of:

• Tourism strategy & destination management planning
• Destination marketing and brand development
• Business planning and operations management
• The application of information technology and e-business
• Restructuring and re-engineering of tourism organisations
• Design and management of market research
• Visitor services strategy and operations
• Business tourism strategy and operations.

Established in 1997 by Dr Roger Carter, formerly the Director of the Heart of England Tourist Board and Chief Executive of the Edinburgh Tourist Board, TEAM has unrivalled experience in destination management and marketing.

TEAM has undertaken more than 200 projects over the past eight years and has been active in nearly twenty countries. In recent years, it has undertaken assignments for destination organisations in Oman, Saudi Arabia, Australia, Montserrat, Ethiopia, Seychelles, South Africa, Estonia, Slovenia, Ireland, Portugal and Belgium and throughout the UK, at national, regional and local level.

TEAM has co-authored two UNWTO publications, 'Marketing Tourism Destinations Online', published in 1999; and 'E-Business for Tourism - Practical Guidelines for Tourism Destinations and Businesses', published in October, 2001. TEAM undertook extensive research into destination e-marketing activities for both publications, including a series of case studies of Destination Management Systems and DMO Web activity around the world and the identification of good practice models. Another project for the UNWTO was to undertake the first global survey of tourism authorities and organisations, followed by a series of conferences on " Destination Management and Marketing" in Cyprus, Ethiopia and Hungary.

In 2008, TEAM also produced ‘A Practical Guide to Destination Management’ for UNWTO and ‘A Handbook on E-Marketing for Tourism Destinations’ for the European Travel Commission / World Tourism Organisation.

TEAM also works for the European Travel Commission, most importantly running the 'New Media Review' - a web-based source of intelligence about the use of new media in all the major markets of the world.

TEAM Tourism Consulting and Oxford Archaeology have created a powerful partnership for joint working in the field of heritage based tourism.

Find out how Heritage and Tourism International's wide ranging tourism and heritage consultancy service can help your organisation - www.heritageandtourism.com

TEAM Tourism Consulting is a member of the following organisations:

TEAM's Managing Director, Roger Carter, and many of his associates are also members of the Tourism Society and TMI.