Introducing TEAM International...

TEAM has built up an international team of specialist tourism consultants who are well positioned to undertake major consultancy, training and operational assignments for tourism destinations in any part of the world. The members of our team are based in Shanghai, Singapore, Sydney, Perth (WA), Cape Town, Johannesburg, France, Barcelona, The Hague, Frankfurt, Munich, Vancouver, Brussels, London, Edinburgh and other UK locations.

Dr Roger Carter Managing Director
Roger is a leading international expert on tourism destination management and marketing. Following many years working at CEO level for destination management and marketing organisations (DMOs), he established TEAM Tourism Consulting in 1997.

Alessandra Alonso Associate (London, UK)
Alessandra has over 15 years of experience working in the travel and tourism sector. She has two broad areas of expertise: marketing and communications and learning and development, which has been the focus of her work over the last 6 years.

John Alwyn-Jones Associate (Australia)
John Alwyn Jones is a well known tourism consultant, specialising in marketing, public relations and journalism in the tourism, leisure, travel, events and sponsorship industries, with a particular emphasis on providing innovative strategic and tactical marketing.

Graham Barrow Associate (Cheshire, UK)
Graham provides TEAM with specialist experience in heritage and countryside management and development and in related community involvement matters. He was previously Director of the National Centre for Environmental Interpretation (CEI) at Manchester Metropolitan University.

James Chilton Associate (Republic of Ireland)
James is a Dublin based specialist in destination and product development. He is a Chartered Town Planner, an experienced project manager and a sustainable tourism advisor.

Richard Cutting-Miller Associate (USA, NY)
Richard has 25-years' experience as an international travel and tourism consultant. He focuses on economic, tourism satellite accounting and travel trend research, policy analysis and recommendations, lobbying and advocacy. He is a former Executive Vice President of the World Travel & Tourism Council and has worked in more than 65 countries and 350 destinations around the world.

Mike Elcock Associate (Canada)
Mike has 25 years' experience within the tourism industry, working in Canada, the US, New Zealand, and in several EC countries. He has developed / managed projects in areas such as operations, management, finance, market analysis and marketing.

Karin Elgin-Nijhuis Associate (The Netherlands)
Karin specialises in online branding and marketing and has extensive experience in helping organisations and companies develop and optimise their web activities and e-business. Karin is responsible for the development of TEAM business in The Netherlands.

Dr Mike Fabricius Associate (South Africa)
Mike is an experienced tourism manager, strategist, planner and project implementer who has, during the past 15 years, held senior management positions in government, semi-government, business and academic sectors.

Duane Fast Associate (Canada/China)
Duane is a cultural and natural heritage interpretation specialist with extensive experience in the US, Canadian and Chinese markets. He shares his time between his two offices in Beijing and Vancouver.

Sue Faulkner Associate (Hampshire, UK)
Sue specialises in advising DMOs on e-business and online marketing strategies and operational plans. She also specialises in securing external funding for tourism projects; and designing and delivering e-business animation and training workshops.

Sue Garland Associate (Cambridgeshire, UK)
Sue has more than 30 years' experience working in the tourism destination business. Until 2004, she was Deputy Chief Executive of the British Tourist Authority, following which she moved into consultancy.

Roy Graff Associate (London, UK)
Roy is an accomplished Business Development and Marketing specialist with an e-commerce focus who has covered all aspects of strategy, sales and marketing. He possesses China business and culture expertise as well as speaking fluent Mandarin.

Andreas Hauser Associate (Germany)
Andreas has an academic background in business economics and tourism management and is a university lecturer for tourism development and carries out training in intercultural management. He speaks fluent German, English, Spanish and Italian.

Thomas Hoefels Associate (Germany)
Thomas has 25 years of experience in the provision of management consulting services in the tourism and hospitality industry. He focuses particularly on hospitality development, feasibility studies, due diligence, organisational analyses and economic impacts of tourism development.

Iris Hillier Associate (Spain)
Iris is a marketing specialist with over 10 years experience in international marketing management. She has developed strategic and operational marketing plans for destinations and has been responsible for national and international promotion of products and services.

Al Karaki Associate (South Africa)
Al's primary expertise lies in ICT and e-business and he is an accredited UNWTO expert in the e-business / e-tourism sector and contributor to the new ETC / UNWTO e-Marketing Handbook for Destinations, prepared by TEAM.

Mady Keup Associate (France)
Mady specialises in destination and business tourism marketing and has extensive international management experience gained with the British Tourist Authority (now VisitBritain) and Visit London. Mady is fluent in six European languages.

Andy McNab Associate (UK)
Andy McNab is a planner and environmental consultant who has worked extensively on tourism development at a strategic, local and site level in the UK and internationally. He has particular expertise in planning for tourism in such a way as to contribute to resource conservation and socio-economic development.

Dr Alastair Morrison Associate (China)
Alastair specialises in tourism and hospitality marketing, has lived and worked in five different countries and has had a wide variety of experience in the global tourism industry.

Sarah Osborne Associate (UK)
Sarah has 20 years of tourism experience, a Diploma in Management from Henley Management College, and ten years working for a non-tourism multi-national. She is a well-known figure in her profession in the UK and has worked closely with governments and national tourism bodies as well as at a regional and provincial level.

Stephen Page Associate (London, UK)
Stephen is a sustainable tourism expert. He has a wide range of expertise and experience spanning over 20 years as both a consultant and international academic, having worked in the UK and New Zealand with the last 9 years in Scotland. He has a wealth of experience of research in the following areas: sustainability; crisis management & continuity planning; transportation; health & safety; urban tourism; and research evaluations.

John Pritchard Associate (Edinburgh, Scotland)
John has more than 30 years' experience in tourism marketing and project management and has expert knowledge of researching and preparing detailed analyses of the European, North and South American, the Gulf and Australasian source travel markets.

Manolis Psarros Associate (Greece)
Manolis is responsible for the development of TEAM business in Balkans & Eastern Mediterranean. He specialises in destination development and marketing & strategic business planning for NTOs & DMOs. He is also working at senior level for Greek governmental organizations & DMOs; is a Senior Advisor to the Greek Sustainable Tourism Organization; and a member of the World Centre of Excellence for Destinations team of experts.

Howard Smith Associate (Cornwall, UK)
Howard's core expertise is helping DMOs re-engineer their business processes, apply e-business techniques and manage the organisational change process. Before joining TEAM, Howard worked in business development for 12 years.

Steven Thorne Associate (Canada)
Steven specialises in 'place-based' cultural tourism, an approach that capitalizes on a destination's unique cultural character and sense of place. He is known for his pioneering strategies and processes to help cities, towns, and regions realize their potential for cultural tourism.

Or...

Visit our TEAM UK page for details of Associates based in the UK.