
Introducing TEAM International...
TEAM has built up an international team of specialist tourism consultants who are well positioned to undertake major consultancy, training and operational assignments for tourism destinations in any part of the world. The members of our team are based in Shanghai, Singapore, Sydney, Perth (WA), Cape Town, Johannesburg, France, Barcelona, The Hague, Frankfurt, Munich, Vancouver, Brussels, London, Edinburgh and other UK locations.
Dr Roger Carter Managing Director
Roger is a leading international expert on tourism destination management and marketing.
Following many years working at CEO level for destination management and marketing
organisations (DMOs), he established TEAM Tourism Consulting in 1997.
John Alwyn-Jones Associate (Australia)
John Alwyn Jones is a well known tourism consultant, specialising in marketing, public relations and journalism in the tourism, leisure, travel, events and sponsorship industries, with a particular emphasis on providing innovative strategic and tactical marketing.
Graham Barrow Associate (Cheshire, UK)
Graham provides TEAM with specialist experience in heritage and countryside management and
development and in related community involvement matters. He was previously Director of the
National Centre for Environmental Interpretation (CEI) at Manchester Metropolitan University.
Mike Elcock Associate (Canada)
Mike has 25 years' experience within the tourism industry, working in Canada, the US, New
Zealand, and in several EC countries. He has developed / managed projects in areas such as
operations, management, finance, market analysis and marketing.
Karin Elgin-Nijhuis Associate (The Netherlands)
Karin specialises in online branding and marketing and has extensive experience in helping
organisations and companies develop and optimise their web activities and e-business. Karin
is responsible for the development of TEAM business in The Netherlands.
Dr Mike Fabricius Associate (South Africa)
Mike is an experienced tourism manager, strategist, planner and project implementer who has,
during the past 15 years, held senior management positions in government, semi-government,
business and academic sectors.
Sue Faulkner Associate (Hampshire, UK)
Sue specialises in advising DMOs on e-business and online marketing strategies and operational
plans. She also specialises in securing external funding for tourism projects; and designing and
delivering e-business animation and training workshops.
Sue Garland Associate (Cambridgeshire, UK)
Sue has more than 30 years' experience working in the tourism destination business. Until 2004, she was
Deputy Chief Executive of the British Tourist Authority, following which she moved into consultancy.
Andreas Hauser Associate (Germany)
Andreas has an academic background in business economics and tourism management and is a
university lecturer for tourism development and carries out training in intercultural management.
He speaks fluent German, English, Spanish and Italian.
Thomas Hoefels Associate (Germany)
Thomas has 25 years of experience in the provision of management consulting services in the
tourism and hospitality industry. He focuses particularly on hospitality development, feasibility
studies, due diligence, organisational analyses and economic impacts of tourism development.
Iris Hillier Associate (Spain)
Iris is a marketing specialist with over 10 years experience in international marketing
management. She has developed strategic and operational marketing plans for destinations and has
been responsible for national and international promotion of products and services.
Al Karaki Associate (South Africa)
Al's primary expertise lies in ICT and e-business and he is an accredited UNWTO expert in the
e-business / e-tourism sector and contributor to the new ETC / UNWTO e-Marketing Handbook for
Destinations, prepared by TEAM.
Mady Keup Associate (France)
Mady specialises in destination and business tourism marketing and has extensive international
management experience gained with the British Tourist Authority (now VisitBritain) and Visit
London. Mady is fluent in six European languages.
Nick Markson Associate (Belgium)
A specialist in EU tourism affairs, Nick has an in-depth knowledge of EU institutions and
processes, and of EU issues that affect tourism; extensive experience of working with European
national tourism organisations and leading private sector trade associations.
Dr Alastair Morrison Associate (China)
Alastair specialises in tourism and hospitality marketing, has lived and worked in five different
countries and has had a wide variety of experience in the global tourism industry.
Sarah Osborne Associate (Singapore)
Sarah has a Diploma in Management from Henley Management College and was previously Tourism
Manager for Windsor, UK. She is now based partly in Asia-Pacific (Singapore) and partly in the
UK.
Stephen Page Associate (London, UK)
Stephen Page is a sustainable tourism expert. He has a wide range of expertise and
experience spanning over 20 years as both a consultant and international academic,
having worked in the UK and New Zealand with the last 9 years in Scotland. He has
a wealth of experience of research spanning over a vast array of areas including:
sustainability; crisis management and continuity planning; transportation; health
and safety; urban tourism and research evaluations of projects. Stephen is also
author of 33 books and over 100 scientific publications and reports.
John Pritchard Associate (Edinburgh, Scotland)
John has more than 30 years' experience in tourism marketing and project management and has
expert knowledge of researching and preparing detailed analyses of the European, North and South
American, the Gulf and Australasian source travel markets.
Manolis Psarros Associate (Greece)
Manolis specialises in destination development and marketing & strategic
business planning for NTOs & DMOs. Currently, he is working at senior level
for Greek governmental organizations & DMOs and is currently a Senior Advisor
to the Greek Sustainable Tourism Organization. He is a member of the World
Centre of Excellence for Destinations team of experts. He was previously
Tourism Development Director of the City of Athens Tourism & Economic
Development Company. Manolis is responsible for the development of TEAM
business in Balkans & Eastern Mediterranean.
Dr Paul Ridoutt Associate (UK and New Zealand)
With over 25 years tourism experience in the public and private sectors Paul's expertise covers project and programme
management, tourism development strategies, tourism marketing, product development, institutional capacity building, tourism
research and statistics and tourism technologies. His tourism work encompasses Caribbean, South Pacific, Africa, SE Asia,
Europe, North America, Australia and New Zealand. As well as working on mainstream tourism product and market development
for private and public sectors, Paul has worked on niche market products, eco, nature, SME development and community-based
tourism.
Howard Smith Associate (Cornwall, UK)
Howard's core expertise is helping DMOs re-engineer their business processes, apply e-business
techniques and manage the organisational change process. Before joining TEAM, Howard worked in
business development for 12 years.
Thomas Thiollier Associate (London, UK)
Thomas specialises in e-marketing for the tourism industry at strategic and operational levels. Prior to consulting,
Thomas held senior positions within the UK and overseas including France and Germany.
Steven Thorne Associate (Canada)
Steven specialises in planning, developing, and marketing place-based cultural tourism
destinations that reveal the cultural character, sense of place, and 'terroir' of a city or
region and is known for his pioneering strategies and processes.
Peter Varlow Associate (East Sussex, UK)
Peter specialises in advice and training in online marketing and visitor services. His experience
includes online CRM, information services, e-commerce, destination management systems, mobile
marketing, e-business training, visitor management, branding, and market segmentation.
John Vimpany Associate (UK)
John has extensive experience in providing consultancy to the international fairs, exhibitions
and events industry and to the heritage tourism sector, undertaking many assignments in the
Middle East and Asia.
Or...
Visit our TEAM UK page for details of Associates based in the UK.
