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team - The Consultancy for Tourism Dstinations
20 September 2017

Introducing TEAM UK...

In the implementation of projects, TEAM brings together the services of a wide variety of Associates, in order to provide precisely the right blend of skills for the project in question. A detailed biography is available by clicking on a name.

Dr Roger Carter Managing Director
Roger is a leading international expert on tourism destination management and marketing. Following many years working at CEO level for destination management and marketing organisations (DMOs), he established TEAM Tourism Consulting in 1997.

Alessandra Alonso Associate (London, UK)
Alessandra has over 15 years of experience working in the travel and tourism sector. She has two broad areas of expertise: marketing and communications and learning and development, which has been the focus of her work over the last 6 years.

Graham Barrow Associate (Cheshire, UK)
Graham provides TEAM with specialist experience in heritage and countryside management and development and in related community involvement matters. He was previously Director of the National Centre for Environmental Interpretation (CEI) at Manchester Metropolitan University.

Jane Brantom Associate (Northumberland, UK)
Jane has over 25 years’ experience of UK and international projects. Her specialist expertise is in destination management, sustainable tourism marketing and development, especially relating to World Heritage Sites and protected areas.

Lynne Burton Associate (London, UK)
Lynne is a leading cultural consultant and project manager with over 30 years' senior management experience of strategic marketing, development and research as well as implementation through direct marketing and promotion.

Simon Bradley Associate (NY, USA)
Simon has over 20 years’ experience in the global travel and tourism industry covering a wide range of public and private sector organisations in the UK, USA, Canada, Scandinavia and Latin America. He has been based in New York for the last ten years, initially as Regional Director, Americas for VisitBritain, followed by VP Marketing for Virgin Atlantic Airways and most recently SVP Marketing Strategy for The Madison Square Garden Company.

James Chilton Associate (Republic of Ireland)
James is a Dublin based specialist in destination and product development. He is a Chartered Town Planner, an experienced project manager and a sustainable tourism advisor.

Gaëlle Connolly Associate (Northumberland, UK)
Gaëlle is TEAM's researcher and has worked on a variety of UK and international projects. She is also administrator for TEAM, managing financial processes, communications and website and social media updating.

Philip Cooke Associate (Gloucester, UK)
Philip is a regeneration and destination marketing and PR specialist, providing strategic and operational support to a range of national and regional agencies, businesses and destinations.

Sue Crossman Associate (Scotland)
Sue is an experienced tourism professional who gained industry experience before moving to management consultancy where she was a director and shareholder for 19 years. Subsequently, as a project manager, she has contributed to successful initiatives including the Tourism Innovation Group, Tourism Intelligence Scotland, Business Tourism for Scotland, Think Scotland Think Conference and Experiencing Scotland.

Carmel Dennis Associate (London, UK)
Carmel Dennis has worked in travel and tourism for over 20 years at a variety of operational and management levels. Her particular expertise is in the fields of conferences and business travel, visitor information services and destination marketing.

Richard Dickinson Associate (Hampshire, UK)
Richard is an experienced tourism practitioner with a 25 year career in the industry working for both public and private sectors including senior roles at international, EU, national, regional and destination levels.

Alyson Dombey Associate (London, UK)
Alyson is a leading consultant in e-commerce and travel distribution in Europe. She has worked on the commercial side of online travel since 1994, specialising in strategic development, e-commerce / channel management and managing organisational change.

Jackie Ellis Associate (Brighton, UK)
Jackie's main focus is sustainable tourism, visitor services, industry liaison, communications and marketing. She is a former destination manager with 14 years' experience of public sector tourism and she was instrumental in developing industry wide public/private sector partnerships. She has six years of private sector operational management experience gained in Europe.

Sue Faulkner Associate (Hampshire, UK)
Sue specialises in advising DMOs on e-business and online marketing strategies and operational plans. She also specialises in securing external funding for tourism projects; and designing and delivering e-business animation and training workshops.

Sue Garland Associate (Cambridgeshire, UK)
Sue has more than 30 years' experience working in the tourism destination business. Until 2004, she was Deputy Chief Executive of the British Tourist Authority, following which she moved into consultancy.

Carolyn George Associate (UK)
Carolyn is an environmental consultant, with considerable experience of designing and undertaking research across a variety of subjects. She has worked on a range of sustainable tourism projects and has also undertaken a number of studies to value the impact of tourism and recreation policies and projects.

Andrew Keeling Associate (UK)
Andrew has successfully developed destination marketing and development strategies and action plans for a number of UK destinations and has specialist knowledge in the fields of Activity Tourism and hotel and visitor accommodation development. He was formerly the Head of Development Services for the East Midlands Tourist Board following an early career in hotel and catering management, and hotel consultancy.

Mady Keup Associate (France)
Mady specialises in destination and business tourism marketing and has extensive international management experience gained with the British Tourist Authority (now VisitBritain) and Visit London. Mady is fluent in six European languages.

Andrew Lloyd Hughes Associate (UK)
Andrew is a highly experienced tourism marketing professional with over 20 years experience in the industry, spanning public, private and academic sectors in UK and overseas. Andrew is both a strategist and a practitioner with valuable private sector experience working in the digital marketing agency sector specialising in tourism communications.

Rob McInnes Associate (Oxfordshire, UK)
Rob is an environmental consultant who specialises in wetland ecosystems. He has over 20 years of experience in wetland conservation, management, assessment and restoration and has particular expertise in understanding the multiple benefits provided by the wise use of wetland ecosystems.

David MacIntyre Associate (Scotland)
A graduate in Economics from St Andrews University, David has an excellent range of public and private sector experience. His key skills include tourism strategy, business development, marketing, design and management of tourism organisational structures, research and analysis, workshop facilitation and project feasibility.

Sarah Osborne Associate (UK)
Sarah has 20 years experience in Destination Management and Marketing, focusing most recently on location tourism, attractingvisitors to destinations central to popular film or TV series. With eight years as Tourism Manager for Windsor, and two years training and managing guides in Singapore, her broad skills base includes visitor services, marketing, training, strategy and implementation. She has particular expertise in working with the travel trade,industry partners, volunteers and museums.

Sean Owens Associate (London, UK)
Sean has more than 20 years’ management experience in the tourism sector. He has multinational hotel experience in the US and the UK, as well as having managed resort hotels in Greece. He helped devise and deliver upon sustainable development strategy at TUI Travel PLC, the world’s largest tour operator, and has overseen sustainable development projects worldwide.

Stephen Page Associate (London, UK)
Stephen is a sustainable tourism expert. He has a wide range of expertise and experience spanning over 20 years as both a consultant and international academic, having worked in the UK and New Zealand with the last 9 years in Scotland. He has a wealth of experience of research in the following areas: sustainability; crisis management & continuity planning; transportation; health & safety; urban tourism; and research evaluations.

Tinkara Pavlovcic Kapitanovic Associate (London, UK)
Tinkara has more than 14 years hands-on experience in developing e-business at national level in the tourism industry. Before her move to London in 2012, she was Head of e-Business and Strategic Projects division at the Slovenian National Tourist Board (STB), following which she moved back to consultancy. She also acts as Marketing Director at IFITT (International Federation of IT and Travel & Tourism).

Sharon Scott Associate (Northern Ireland)
Sharon is particularly interested in tourism and its impact on lasting regeneration. Her Unique Selling Point is her understanding and ability to blend the disciplines of Place Management, Destination Management and Marketing and Economic Development.

Howard Smith Associate (Cornwall, UK)
Howard's core expertise is helping DMOs re-engineer their business processes, apply e-business techniques and manage the organisational change process. Before joining TEAM, Howard worked in business development for 12 years.

Richard Smith Associate (North Yorkshire, UK)
Richard has extensive experience and expertise in a number of areas including specialist tourism research planning and implementation, strategy development, and visitor information provision. Prior to joining TEAM, Richard had more than 10 years' experience in destination tourism.

Dr Davina Stanford Associate (Lancaster, UK)
Davina is an experienced tourism researcher with a first class undergraduate degree, an MA with distinction in Tourism, and a PhD in Tourism Management. She has researched a range of topics from visitor management and visitor behaviour to destination marketing and management, using a mix of qualitative and quantitative methods.

David Ward-Perkins Associate (France)
David is an expert in the development of tourism destinations that have a strong cultural or environmental character. He has experience both of large-scale regeneration projects and of the development of smaller destinations. He has a solid business background, in particular in marketing and management. Based in France, he has delivered projects in countries throughout Europe, in North America and in the Middle East.


Visit our TEAM International page for details of associates based around the world.