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team - The Consultancy for Tourism Dstinations
07 September 2010

Introducing TEAM UK...

In the implementation of projects, TEAM brings together the services of a wide variety of Associates, in order to provide precisely the right blend of skills for the project in question. A detailed biography is available by clicking on a name.

Dr Roger Carter Managing Director
Roger is a leading international expert on tourism destination management and marketing. Following many years working at CEO level for destination management and marketing organisations (DMOs), he established TEAM Tourism Consulting in 1997.

Graham Barrow Associate (Cheshire, UK)
Graham provides TEAM with specialist experience in heritage and countryside management and development and in related community involvement matters. He was previously Director of the National Centre for Environmental Interpretation (CEI) at Manchester Metropolitan University.

Lynne Burton Associate (London, UK)
Lynne is a leading cultural consultant and project manager with over 30 years' senior management experience of strategic marketing, development and research as well as implementation through direct marketing and promotion.

Abigail Carney Associate (Edinburgh, UK)
Abigail is a consultant and facilitator who works with leaders and managers in cultural organisations and creative businesses to identify effective and practical strategies that will engage and stimulate customer and audience development.

Gaëlle Connolly Associate (Northumberland, UK)
Gaëlle is TEAM's researcher and has worked on a variety of UK and international projects. She also updates a number of websites maintained by TEAM.

Philip Cooke Associate (Gloucester, UK)
Philip is a regeneration and destination marketing and PR specialist, providing strategic and operational support to a range of national and regional agencies, businesses and destinations.

Carmel Dennis Associate (Surrey, UK)
Carmel Dennis has worked in travel and tourism for over 20 years at a variety of operational and management levels. Her particular expertise is in the fields of conferences and business travel, visitor information services and destination marketing.

Alyson Dombey Associate (London, UK)
Alyson is a leading consultant in e-commerce and travel distribution in Europe. She has worked on the commercial side of online travel since 1994, specialising in strategic development, e-commerce / channel management and managing organisational change.

Richard Edwards Associate (West Sussex, UK)
Richard's key areas of expertise are product and destination branding; website development and management; coastal resort regeneration; strategic tourism and marketing planning and organisational design. A former Destination Manager and Marketing Controller of Butlin's Holidays, Richard has 25 years experience of tourism and travel marketing and management.

Jackie Ellis Associate (Brighton, UK)
Jackie's main focus is sustainable tourism, visitor services, industry liaison, communications and marketing. She is a former destination manager with 14 years' experience of public sector tourism and she was instrumental in developing industry wide public/private sector partnerships. She has six years of private sector operational management experience gained in Europe.

Sue Faulkner Associate (Hampshire, UK)
Sue specialises in advising DMOs on e-business and online marketing strategies and operational plans. She also specialises in securing external funding for tourism projects; and designing and delivering e-business animation and training workshops.

Sue Garland Associate (Cambridgeshire, UK)
Sue has more than 30 years' experience working in the tourism destination business. Until 2004, she was Deputy Chief Executive of the British Tourist Authority, following which she moved into consultancy.

Carolyn George Associate (UK)
Carolyn is an environmental consultant, with considerable experience of designing and undertaking research across a variety of subjects. She has worked on a range of sustainable tourism projects, from assessing the impacts of the European Commission's Communication on sustainable tourism to preparing feasibility studies for local eco-tourism developments. Carolyn has also undertaken a number of studies to value the impact of tourism and recreation policies and projects, including coastal access and the promotion of water-based recreation.

Mike Imrie Associate (London, UK)
Mike spent the last six years delivering interactive marketing solutions and is specialised in the delivery of specific business benefits via integrated interactive communications (customer acquisition techniques, website strategy, customer retention and development through e-CRM).

Mady Keup Associate (France)
Mady specialises in destination and business tourism marketing and has extensive international management experience gained with the British Tourist Authority (now VisitBritain) and Visit London. Mady is fluent in six European languages.

David MacIntyre Associate (Scotland)
A graduate in Economics from St Andrews University, David has an excellent range of public and private sector experience. His key skills include tourism strategy, business development, marketing, design and management of tourism organisational structures, research and analysis, workshop facilitation and project feasibility.

Sarah Osborne Associate (Singapore)
Sarah has a Diploma in Management from Henley Management College and was previously Tourism Manager for Windsor, UK. She is now based partly in Asia-Pacific (Singapore) and partly in the UK.

Stephen Page Associate (London, UK)
Stephen Page is a sustainable tourism expert. He has a wide range of expertise and experience spanning over 20 years as both a consultant and international academic, having worked in the UK and New Zealand with the last 9 years in Scotland. He has a wealth of experience of research spanning over a vast array of areas including: sustainability; crisis management and continuity planning; transportation; health and safety; urban tourism and research evaluations of projects. Stephen is also author of 33 books and over 100 scientific publications and reports.

Joanna Royle Associate (North Yorkshire, UK)
Joanna is a tourism marketing specialist, with over 20 years' experience and a strong track record of achieving challenging business growth targets. She has in depth knowledge and experience of strategic planning, brand management, event marketing, campaign management, e-marketing and communications.

Howard Smith Associate (Cornwall, UK)
Howard's core expertise is helping DMOs re-engineer their business processes, apply e-business techniques and manage the organisational change process. Before joining TEAM, Howard worked in business development for 12 years.

Richard Smith Associate (North Yorkshire, UK)
Richard has extensive experience and expertise in a number of areas including specialist tourism research planning and implementation, strategy development, and visitor information provision. Prior to joining TEAM, Richard had more than 10 years' experience in destination tourism.

Dr Davina Stanford Associate (Lancaster, UK)
Davina is an experienced tourism researcher with a first class undergraduate degree, an MA with distinction in Tourism, and a PhD in Tourism Management. She has researched a range of topics from visitor management and visitor behaviour to destination marketing and management, using a mix of qualitative and quantitative methods.

Peter Varlow Associate (East Sussex, UK)
Peter specialises in advice and training in online marketing and visitor services. His experience includes online CRM, information services, e-commerce, destination management systems, mobile marketing, e-business training, visitor management, branding, and market segmentation.

John Vimpany Associate (UK)
John has extensive experience in providing consultancy to the international fairs, exhibitions and events industry and to the heritage tourism sector, undertaking many assignments in the Middle East and Asia.

Or...

Visit our TEAM International page for details of associates based around the world.